TERMS AND CONDITIONS
Please take a moment to read the following Terms & Conditions. If there is anything you do not understand, then please contact hello@talesfrommotherearth.co.uk
This website, located at talesfrommotherearth.co.uk, sells a range of realistic and touching animal and insect children’s picture and audio books. Tales from Mother Earth, registered by Jenny Bailey, Sole Trader, Green Pastures, 7 Exmoor Rise, Ashford, Kent, TN24 8QS.
ACCEPTANCE OF THESE TERMS AND CONDITIONS
Your access and use of this website located at talesfrommotherearth.co.uk, including any and all content, information and materials provided within it, (this “Website”) is subject to your acceptance of and compliance with, the provisions of these Terms & Conditions, which incorporate our Privacy Policy and Refund Policy (which you should also read), and any other legal notices and/or instructions which may appear on this website from time to time (these Terms & Conditions).
Important: By accessing and using this Website it will automatically be taken that you have read, understood and accepted these Terms & Conditions.
THIS WEBSITE
This Website provides the facility for you to:
- purchase books
- contribute your pictures to our Gallery
- find out about future events and read our blog
WEBSITE AVAILABILITY
We will do all we can to ensure this website is generally available, we make no guarantees as to such availability.
For periods of time, in order to modify the content, for scheduled or unscheduled maintenance and for other purposes, we reserve the right to withdraw access to all or any part of this website without notice to you.
We cannot guarantee that the availability of this website will be uninterrupted or error free due to the nature of internet communications and you accept and acknowledge that.
We cannot guarantee that the transmission of any information over the internet will be secure nor that you will always be able to access this website.
We make no guarantee that the software or server that makes this website available are free from viruses or other harmful components. Therefore, the website is provided to you on an “as is” basis and used at your own risk.
YOUR USE OF THE WEBSITE
By placing and completing an order on our website, it is our legal obligation to ensure you receive the product you have purchased. Should you wish to cancel an order you will need to get in contact with us as soon as possible. However, we process all orders within 48 hours therefore, we may not be able to complete your request. In which case, please see our Returns and Refund Policy.
Dispatch of the products you have purchased cannot be made until your payment has been cleared.
In the event of limited stock, your order will be processed as soon as new stock is available. We will notify you as soon as possible if this is the case. Your right to return and refund is not affected.
You may only use this website for lawful purposes in accordance with these Terms & Conditions. You must not use the website in a way that does not comply with any laws applicable to you or that is in any way unlawful or fraudulent.
You are encouraged to submit and contribute to the ‘Your Pictures’ area on the website where we are keen to view your wildlife pictures and or the colouring in cover images. We will monitor all materials before we publish them on the website and will not publish any content which is, in our opinion, libellous, contains derogatory words or phrases, political messages or any other inflammatory messages. We reserve the right to moderate this content and if necessary, not include any which don’t meet our standards for whatever reason we so choose.
OUR RIGHTS
Tales from Mother Earth and all images, logos, phrases, text and content are all registered and unregistered trademarks of Jenny Bailey, Sole Trader. They may not be used, distributed or published without clear permission from Tales from Mother Earth.
Tales from Mother Earth books, logos, phrases or name may not be used in conjunction with the sale of any product sold by any third party without express written permission.
Any claims or copyright issues please contact hello@talesfrommotherearth.co.uk where any matter arising from copyright or trademark issue will be dealt with as a matter of urgency and we will endeavour to ensure that both parties reach a satisfactory outcome.
The Copyright of this website belongs to Tales from Mother Earth Copyright © 2019. All text, images, content, descriptions are subject to copyright and may not be used, copied or displayed on any other website, or offline without clear permission from Tales from Mother Earth.
LINKS
This website includes links to other websites. These links are provided for your convenience to provide further information. We have no responsibility or control for the content of the associate website(s).
PROBLEMS, RETURNS AND REFUND POLICY
If you are not satisfied with your order in any way, please get in touch within 14 days of delivery. We will do our best to ensure you are happy with your purchase as it is always our intention to provide you with exceptional service and products.
Contact and return of item must be completed within 28 days of purchase.
Refunds will be issued within 14 days of receipt of returned goods.
DELIVERY POLICY
Tales from Mother Earth will arrange delivery for your goods to the person and address you give us at the time you make your order.
For orders within the UK, our standard delivery is first class Royal Mail. Orders placed Monday to Sunday will be processed and posted within 48 hours unless otherwise stated or for reasons beyond our control. We make no guarantee of delivery date.
For orders outside of the UK, please ensure correct postage is applied at checkout. We make no guarantee of delivery date. If applicable, you will be responsible for paying any import duties and taxes as required by customs clearance in the country of destination.
You should contact us if your order has not been received within 30 days from the date of purchase. Tales from Mother Earth will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
MODIFICATIONS TO THESE TERMS AND CONDITIONS
These Terms and Conditions, the Privacy Policy and Cookie Policy may be amended from time to time, and you should therefore review it periodically.
DATA PROTECTION
We take the protection of your data very seriously and are committed to following data protection laws and GDPR. Please review our Privacy Policy.
