TERMS AND CONDITIONS
Please take a moment to read the following Terms & Conditions. If there is anything you do not understand, then please contact hello@talesfrommotherearth.co.uk
This website, located at talesfrommotherearth.co.uk, sells a range of realistic and touching animal children’s audio/picture storybooks. Tales from Mother Earth Ltd, registered by Jenny Bailey, Green Pastures, 7 Exmoor Rise, Ashford, Kent, TN24 8QS.
ACCEPTANCE OF THESE TERMS AND CONDITIONS
Your access and use of this website located at talesfrommotherearth.co.uk, including any and all content, information and materials provided within it, (this “Website”) is subject to your acceptance of and compliance with, the provisions of these Terms & Conditions, which incorporate our Privacy Policy and Refund Policy (which you should also read), and any other legal notices and/or instructions which may appear on this website from time to time (these Terms & Conditions).
Important: By accessing and using this Website it will automatically be taken that you have read, understood and accepted these Terms & Conditions.
1.PRICE VARIATION
1.1 Prices shown on the proposal and website may change without prior notice+. Estimates sent by post or email are based on The Company’s current costs of production and are valid for 30 days unless stated otherwise in the quotation document.
2.TAX
2.1 The Company reserves the right to charge the amount of any value added tax payable required by law in respect of standard rated items, whether included on the estimate or quotation, or part invoice. Where The Company supplies services to produce books, all those services will be zero rated when they are part of the contract for the supply of books.
3. CHARGES AND PAYMENT
3.1 The Charges for the Deliverables shall be as set out in the Order and shall be the full and exclusive remuneration of the Contractor in respect of the supply of the Goods or Services (or both). Unless otherwise agreed in writing by the Customer, the Charges shall include every cost and expense of the Contractor directly or indirectly incurred in connection with the supply of the Goods or Services (or both), including but not limited to the costs of packaging, insurance, delivery, unloading, stacking and carriage.
3.2 All amounts stated are exclusive of VAT which shall be charged at the prevailing rate. The Customer shall, following the receipt of a valid VAT invoice, pay to the Contractor a sum equal to the VAT chargeable in respect of the Goods or Services (or both).
3.3 In consideration of the supply of the Deliverables by the Contractor, the Customer shall pay the Contractor the invoiced amounts no later than 30 days after verifying that the invoice is valid and undisputed and includes a valid Purchase Order Number. The Customer may, without prejudice to any other rights and remedies under the Agreement, withhold or reduce payments in the event of unsatisfactory performance.
3.4 If a payment of an undisputed amount is not made by the Customer by the due date, then the Customer shall pay the Contractor interest at the interest rate specified in the Late Payment of Commercial Debts (Interest) Act 1998.
3.5 The Contractor must ensure that all sub-contractors are paid, in full, within 30 days of receipt of a valid, undisputed invoice.
3.6 In this clause 5, ‘sub-contract’ means a contract between 2 or more suppliers, at any stage of remoteness from the Customer in a sub-contracting chain, made wholly or substantially for the purpose of performing (or contributing to the performance of) the whole or any part of this Agreement.
4. DELIVERY AND PAYMENT
4.1 Delivery of work shall be accepted when tendered and payment in full shall be due immediately unless previously agreed in writing between The Company and The Customer.
4.2 Should expedited delivery be agreed an extra amount may be charged to cover any overtime and any other additional costs involved.
4.3 Should work be suspended at the request of or delayed through any default of The Customer for a period of 30 days the Company shall be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage, and an interim invoice submitted.
4.4 All quotations are net, and no discount will be allowed except as may be expressly specified therein.
4.5 The Company may charge not more than 2.5 per cent per month or part month pro-rata of the total value of each invoice unpaid with effect from the thirty-first day after the invoice date or with effect from the expiry of the agreed allowed period of credit if longer than 30 days. Where this charge is affected an additional single fixed administration charge of £15 will be made in each month in which interest is due.
5. CLAIMS
5.1 Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to The Company and carrier within three clear days of delivery (or, in the case of non-delivery, within 28 days of dispatch of the goods) and any claim in respect thereof must be made in writing to The Company and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 42 days of dispatch). All other claims must be made in writing to the Company within 7 days of delivery. The Company shall not be liable in respect of any claim unless the requirements have been complied with.
6. LIABILITY
6.1 The Company shall not be liable for any loss to the Customer arising from delay in transit not caused by The Company. The Company accepts no liability for consequential loss. No claim will be considered which exceeds the sales invoice value by The Company for any faulty goods or service.
7. INTELLECTUAL PROPERTY
7.1 Whenever requested to do so by the Company the Client must and in the event of the termination of the Agreement, promptly deliver to the Company all correspondence, documents, papers, and records on all media (and all copies or abstracts of them), recording or relating to any part of the Services and the process of their creation which are in their possession, custody, or power.
7.2 The client is not to register nor attempt to register any of the Intellectual Property Rights.
7.3 The company warrants to the Client that: They have not given and will not give permission to any third party to use any of the Intellectual Property Rights.
8. CUSTOMER SPECIFICATION
8.1 In case of any discrepancy between drawings and specifications, the specifications shall prevail.
8.2 Where The Customer’s final order specification is different to that on which work was quoted additional charges will be made, unless agreed otherwise by The Company in writing.
9. UNSUITABLE ASSIGNMENTS
9.1 The Company shall not be required to edit, copy edit, typeset, or print any book or publication which in its opinion is unsuitable having regard to the company’s other customers or workforce or having regard to the widely held views and norms or mores in society regardless of any statement or opinion expressed by an officer of The Company that agrees or disagrees with such widely held views and norms and mores.
9.2 The Company may decline to work on any book or publication at any time without giving a reason notwithstanding that a quotation for the work has already been given by The Company and accepted by The Customer.
10. FORCE MAJEURE
10.1 The Company shall be under no liability if it shall be unable to carry out any provision of the contract for any reason beyond its control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by its employees or employees of its subcontractors in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency The Customer may by written notice to The Company elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
11. VARIATION OF TERMS
11.1 No variation of these terms will be accepted unless agreed in writing by a director of The Company.
12. COPYRIGHT
12.1 Copyright is the legal ownership of intellectual property such as original works of fiction and non-fiction and conveys the right to control its reproduction and distribution, all rights regarding the creation and production of books will remain solely with Tales from Mother Earth Ltd – the Company.
13. LAW
13.1 These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.
13.2 After the project is completed renegotiation terms will apply
14. THIS WEBSITE
14.1 This Website provides the facility for you to:
- Purchase storybooks
- Discover more about Tales from Mother Earth, our storybooks, our background, our blogs and ethos etc.
15. WEBSITE AVAILABILITY
15.1 We will do all we can to ensure this website is generally available, we make no guarantees as to such availability.
For periods of time, to modify the content, for scheduled or unscheduled maintenance and for other purposes, we reserve the right to withdraw access to all or any part of this website without notice to you.
15.2 We cannot guarantee that the availability of this website will be uninterrupted or error free due to the nature of internet communications and you accept and acknowledge that.
15.3 We cannot guarantee that the transmission of any information over the internet will be secure nor that you will always be able to access this website.
15.4 We make no guarantee that the software or server that makes this website available are free from viruses or other harmful components. Therefore, the website is provided to you on an “as is” basis and used at your own risk.
16. YOUR USE OF THE WEBSITE
16.1 By placing and completing an order on our website, it is our legal obligation to ensure you receive the product you have purchased. Should you wish to cancel an order you will need to get in contact with us as soon as possible. However, we process all orders within 48 hours therefore, we may not be able to complete your request. In which case, please see our Returns and Refund Policy.
16.2 Dispatch of the products you have purchased cannot be made until your payment has been cleared.
16.3 In the event of limited stock, your order will be processed as soon as new stock is available. We will notify you as soon as possible if this is the case. Your right to return and refund is not affected.
16.4 You may only use this website for lawful purposes in accordance with these Terms & Conditions. You must not use the website in a way that does not comply with any laws applicable to you or that is in any way unlawful or fraudulent.
17. OUR RIGHTS
17.1 Tales from Mother Earth and all images, logos, phrases, text and content are all registered and unregistered trademarks of Jenny Bailey. They may not be used, distributed or published without clear permission from Tales from Mother Earth.
17.2 Tales from Mother Earth books, logos, phrases or name may not be used in conjunction with the sale of any product sold by any third party without express written permission.
17.3 The Copyright of this website belongs to Tales from Mother Earth Copyright © 2019. All text, images, content, descriptions are subject to copyright and may not be used, copied or displayed on any other website, or offline without clear permission from Tales from Mother Earth.
18. LINKS
18.1 This website includes links to other websites. These links are provided for your convenience to provide further information. We have no responsibility or control for the content of the associate website(s).
19. PROBLEMS, RETURNS AND REFUND POLICY
19.1 If you are not satisfied with your order in any way, please get in touch within 14 days of delivery. We will do our best to ensure you are happy with your purchase as it is always our intention to provide you with exceptional service and products.
19.2 Contact and return of item must be completed within 28 days of purchase.
19.3 Refunds will be issued within 14 days of receipt of returned goods.
20. DELIVERY POLICY
20.1 Tales from Mother Earth will arrange delivery for your goods to the person and address you give us at the time you make your order.
20.2 For all orders within the UK, our standard delivery is first class Royal Mail. Orders placed Monday to Sunday will be processed and posted within 48 hours unless otherwise stated or for reasons beyond our control.
20.3 For orders outside of the UK, please ensure correct postage is applied at checkout. We make no guarantee of delivery date. If applicable, you will be responsible for paying any import duties and taxes as required by customs clearance in the country of destination.
20.4 We make no guarantee of delivery date.
20.5 You should contact us if your order has not been received within 30 days from the date of purchase. Tales from Mother Earth will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
21. MODIFICATIONS TO THESE TERMS AND CONDITIONS
21.1 These Terms and Conditions, the Privacy Policy and Cookie Policy may be amended from time to time, and you should therefore review it periodically.
22. DATA PROTECTION
22.1 We take the protection of your data very seriously and are committed to following data protection laws and GDPR. Please review our Privacy Policy.
